Support

General support

For account, invite, billing, or pilot workflow issues, contact support@claimsight.io.

Claimants should include their claim reference where available and avoid sending evidence photos by email unless their claims handler asks them to do so.

Privacy and retention

Privacy requests can be sent through support or routed through the insurer handling the claim. Evidence and audit deletion must be checked against claim-handling, dispute, regulatory, and legal obligations.

Security reports

Suspected vulnerabilities should be reported to security@claimsight.io.